Privacy Policy

IR Nippon ("we", "us", "our") is a Japanese vehicle and industrial machinery exporter. Our registered office is 774-0043 Miyanomae, Anan City, Tokushima Prefecture, Japan. For any privacy-related question you can reach us at info@irnippon.com.

• Contact data you provide via our inquiry form: name, email, company, message and your stated area of interest.
• Transaction data when you proceed to a purchase: shipping address, consignee details, identification documents required by export and customs law.
• Technical data automatically collected by our hosting provider: IP address, browser type, pages viewed and timestamps, used to keep the site secure.

We do not knowingly collect data from children under 16.

• To respond to your inquiry and prepare quotations.
• To arrange inspection, purchase, export documentation and shipping.
• To comply with Japanese export-control, customs and anti-money-laundering obligations.
• To improve our service and the security of our website.

We do not use your contact data for marketing newsletters or promotional campaigns, and we do not sell or rent your data to third parties.

We process personal data on the following lawful bases:

• Performance of a contract, to fulfil your purchase or inquiry.
• Legal obligation, to comply with export, customs and tax law.
• Legitimate interest, to operate, secure and improve our website and services.
• Consent, where you have explicitly opted in (e.g. WhatsApp follow-ups).

We share the minimum data necessary with:

• Shipping lines and freight forwarders (e.g. RoRo carriers, container lines).
• Japanese inspection agencies (JEVIC, JAAI) and the Japanese export authorities.
• Banks and payment institutions for the receipt of funds.
• Our hosting and email-delivery providers, bound by confidentiality.

International transfers of your data outside Japan are made only where necessary to ship the goods to you and are protected by contractual safeguards.

Inquiry data is kept for up to 24 months from your last contact. Transaction records are kept for 7 years to comply with Japanese tax and customs law.

Subject to applicable law, you can request to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Delete data we no longer need to keep.
• Object to or restrict certain processing.
• Receive a copy of your data in a portable format.

Email info@irnippon.com to exercise any of these rights. We respond within 30 days.

We use only strictly necessary cookies required for the site to function. We do not run third-party advertising or cross-site tracking cookies.

Data is transmitted over TLS and stored on infrastructure with industry-standard access controls. No system is perfectly secure, but we work to reduce risk and will notify affected users of any breach as required by law.

We may update this policy from time to time. The "last updated" date above indicates the most recent revision. Material changes will be highlighted on this page.